Bot - outage

Incident Report for Java Lava

Resolved

This incident has been resolved.
Posted Sep 25, 2025 - 18:58 EDT

Monitoring

bots are online right now, i'm still monitoring logs for any issues at this time.
Posted Sep 25, 2025 - 18:48 EDT

Identified

We have identified where the issue is coming from a Connection Timeout Error. This is the same issue with our registering commands logger.
Posted Sep 25, 2025 - 18:30 EDT

Update

We are escalating this issue to our hosting service to try and work with them to get the issue resolved at this time.
Posted Sep 25, 2025 - 18:06 EDT

Investigating

We have gotten a alert from our hosting service logs about a crash on Java Lava AND Viltrumite Empire bot, I am currently looking into the issue, from discloud logs and statuspage it looks like everything died on all discloud hosting logs.
Posted Sep 25, 2025 - 18:00 EDT
This incident affected: Third Party (Discloud (VIP bot host)), Java Lava bot, and Vip custom branded bots (๐•๐ข๐ฅ๐ญ๐ซ๐ฎ๐ฆ๐ข๐ญ๐ž ๐„๐ฆ๐ฉ๐ข๐ซ๐ž).